Shipping and Returns

Shipping

Items ship within 3-5 business days of order placement via USPS First Class Mail with Delivery Confirmation. Domestic shipping time averages 2-5 business days. International packages can take anywhere from 3-5 weeks to arrive, but the majority arrive within 8-15 business days.

Unfortunately, I cannot make any delivery time guarantees for any shipments. Orders are shipped Monday- Friday (excluding holidays).

Custom Charges

Your country of residence may charge customs/duty fees on US parcels. I have no control over these fees, and they vary dramatically. Please check with your local post office before ordering if you have concerns. By law, I am required to mark international parcels as 'merchandise' and to claim the actual retail value on the customs form, so please don't ask me to do otherwise.

Returns Or Exchanges

All orders are non-refundable unless your items arrive damaged or we accidentally sent you the wrong item. Please contact us at hello@keepchasingthestars.com if your order arrived damaged or incorrect.